Privacy Policy
At TirangaGuid, we respect your privacy and are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains what kind of information we collect, how it is used, and the steps we take to keep your data secure. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
When you interact with TirangaGuid, we may collect both personal and non-personal information through various methods such as online forms, cookies, and analytical tools.
a. Personal Information
Personal information includes details that can be used to identify you as an individual. This may include:
Name: Provided when you submit inquiries or subscribe to our newsletters.
Email Address: Used for communication, updates, and responding to your requests.
Postal Address: Required when you place an order through our online store.
Phone Number: Used when necessary for customer support or order-related communication.
b. Non-Personal Information
We also collect information that does not directly identify you. This data is gathered automatically while you browse our website and may include:
IP Address: Used to monitor website traffic and enhance security.
Browser and Device Information: Helps us optimize our website for different browsers and devices.
Pages Viewed: Allows us to understand user interests and improve website content.
2. How We Use Your Information
The information collected is used to enhance your experience and improve our services on TirangaGuid.
a. Use of Personal Information
Communication: To respond to your inquiries, provide support, and inform you about service-related updates.
Order Processing: To manage purchases, payments, and product delivery.
Marketing: With your permission, we may send newsletters, promotions, or special offers.
b. Use of Non-Personal Information
Website Analytics: Helps us analyze visitor behavior, identify trends, and improve overall site performance.
Technical Optimization: Ensures the website runs smoothly across different platforms and devices.
3. Cookies and Tracking Technologies
TirangaGuid uses cookies and similar tracking tools to enhance user experience and website functionality. Cookies are small data files stored on your device that help us recognize repeat visitors.
a. Types of Cookies We Use
Essential Cookies: Required for basic website operations, such as maintaining shopping cart functionality.
Performance & Analytics Cookies: Used to understand how visitors interact with our website and to improve usability.
Advertising Cookies: When applicable, these cookies help display relevant advertisements based on your browsing activity.
b. Cookie Management
Most web browsers provide options that allow users to manage cookie preferences, including the ability to block or remove cookies entirely. Please note that restricting cookies may limit or disrupt the functionality of certain features available on our website.
4. Use of Third-Party Services
We may collaborate with external service providers to support specific functions such as payment processing, website analytics, and advertising. These third parties may access your personal information only as necessary to perform their assigned services and are strictly prohibited from using your data for any unrelated purposes.
a. Payment Services
For purchases made on TirangaGuid, we utilize trusted third-party payment gateways to process transactions securely. We do not collect or store your credit or debit card details on our servers.
b. Analytics Services
To better understand user behavior, website performance, and traffic patterns, we may use third-party analytics tools like Google Analytics. These tools may employ cookies or similar technologies to collect usage data.
c. Advertising Partners
If we run online advertising campaigns, third-party platforms such as Google Ads or Facebook Ads may be used to show relevant advertisements. These platforms may use cookies and tracking technologies to personalize the ads you see.
5. Information Sharing and Disclosure
TirangaGuid does not sell, lease, or exchange your personal information with third parties for promotional or marketing purposes. However, your data may be shared in the following situations:
a. Legal Obligations
We may disclose personal information when required by law or in response to lawful requests from government or regulatory authorities.
b. Business Transactions
In the event of a merger, acquisition, or asset sale involving TirangaGuid, your personal data may be transferred as part of the transaction. If this occurs, you will be informed before your information becomes subject to a new privacy policy.
c. Trusted Service Providers
We may share information with third-party vendors such as hosting providers or email service platforms that assist in operating our website. These providers are bound by contractual agreements to protect your data and use it solely for service-related purposes.
6. Data Protection and Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, misuse, modification, or loss. These measures include data encryption, secure servers, and routine security reviews.
That said, no online data transmission or storage system can be guaranteed to be completely secure. While we follow industry-standard practices to safeguard your information, absolute security cannot be assured.
7. Your Data Rights
You are entitled to the following rights regarding your personal information:
a. Access and Correction
You may request access to the personal data we hold about you and ask for corrections if any information is inaccurate.
b. Data Erasure
You may request deletion of your personal data under certain conditions, such as when the data is no longer necessary for its original purpose.
c. Consent Withdrawal
If you have previously given consent for marketing communications, you may withdraw that consent at any time by contacting us.
d. Data Portability
Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
8. Children’s Privacy
TirangaGuid does not intentionally collect personal information from children under the age of 13. Individuals under 13 should not use our website or submit personal data. If we become aware that such information has been collected, it will be promptly removed.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates in our practices or changes in applicable laws. Any modifications will be indicated by an updated “Effective Date” at the top of the policy. We encourage users to review this page regularly to remain informed about how we protect personal information.